Find help for common issues with student iPads and apps at the APS iPad Help site.
Learn more about the technology support, instruction & curriculum support, and many other topics available for parents at the APS Parent Academy site.Help Request FORM: submit a concern about your child’s APS iPad
BEFORE SUBMITTING A TECH HELP REQUEST…
If your question is about an APS account, please contact your child’s homeroom teacher.
- Be certain you have visited the APS iPad Help site.
- If your issue is with NO INTERNET or Global Protect, go to the Global Protect Help site.
- Be sure you have attempted all of the basic iPad troubleshooting steps.
- If your iPad is brand new or recently wiped, please follow the iPad Setup steps.
To submit a tech help request, please use the form linked below: